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Logo: Streamline   Streamline terminal

A watchful eye on fraud

As part of our ongoing programme in raising awareness of fraudulent activity, we have produced a guide covering two current hot topics:

  • Know your customer
    Fraudsters are continuing to target you using false and stolen card details. We are keen to ensure that you are aware of the steps that can be taken to minimise fraud.
  • Addressing fraud in the Cardholder not present environment
    A reminder to use AVS when validating transactions.

For full details view the Fighting Fraud pdf (189kb).

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Call us on 0845 7 61 62 63 Monday to Friday from 08:30 to 17:30 (Wednesday 09:30 - 17:30) Saturday 9 - 18:00 Sunday 10 - 16:00 For Textphone users only, call us on 0845 300 3889 - same hours apply

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 Chip and PIN

Chip and PIN
The new, more secure way of processing debit and credit card transactions in the UK.

 
 Shark

Fraud Screening
Fraud in the Card Not Present (CNP) is increasing. For extra protection, why not take up our sophisticated fraud screening service.