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Select the option that applies to you:
New to Streamline
If you are not currently a Streamline merchant, please contact us on:
Address:
Streamline
PO Box 600
Central House
Otley Road
Harrogate
HG3 1XG
Telephone: 0800 01 01 66 (UK Freephone number)
Fax: 0800 01 01 77 (UK Freephone)
If you have a hearing or speech problem, you can contact us using our
Textphone facility on 0845 300 3889 - same hours of service apply.
Opening hours:
Monday to Friday 8.30am to 17.30pm
Wednesday 9.30am to 17.30pm
Interested in becoming a Streamline Merchant?
Apply for a Streamline account quote and see if we can process your card transactions for you
Contact us if you would like to know more about any of our services
Call-Back service for immediate information and/or business quote
Feedback
Complete our
online form to send through your suggestions or comments on this site or any other aspect of the Streamline service.
Existing Customer
If you are already a Streamline Merchant, please contact us on:
Address
Streamline
PO Box 27
Victory House
5th Avenue
Gateshead
NE8 1HJ
Telephone: 0845 7 61 62 63
Authorisations: 0845 7 600 500
Fax: 0191 493 3257
If you have a hearing or speech problem, you can contact us using our
Textphone facility on 0845 300 3889 - same hours of service apply.
Opening Hours:
Monday to Friday 8am – 20.00pm
Bank Holidays 9am – 17.00pm
Saturday 9am – 18.00pm
Sunday 10am – 16.00pm
Authorisations – 24 hours, 365 days
There are also many areas of information within our merchant login area which you may find helpful. You will require your Merchant Number to access.
Product Help and Support
Products & Services
Get more information about our additional products and services.
Feedback
Complete our
online form to send through your suggestions or comments on this site or any other aspect of the Streamline service.
International Merchants
If you are calling from outside the UK, please contact us on:
Address
Streamline
PO Box 600
Central House
Otley Road
Harrogate
HG3 1XG
Telephone: +44 (0)1423 700625
Textphone: +44 (0)1423 532152
Fax: +44 (0) 800 01 01 77
If you have a hearing or speech problem, you can contact us using our
Textphone facility on +44 (0)1423 532152 - same hours of service apply.
Opening hours (UK hours):
Monday to Friday 8.30am to 17.30pm
Wednesday 9.30am to 17.30pm
Your Comments/Suggestions
At Streamline we value your feedback and would welcome any
suggestions, ideas or comments you may have about any aspect of
Streamline Merchant Services.
Complete our online form and we will use this to make
improvements to our products and services.
Streamline Complaints Procedure
At Streamline, we place great importance on providing the highest standards of service to all our customers.
We recognise that occasionally we don't get it right. In these instances we encourage you to
tell us about your concerns so that we have the opportunity to make amends. For further information on how Streamline will handle your complaint, please visit our
Complaints Procedure Page.
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