Other Products: Mobile Top-up Processing

Increase your profits without increasing your costs

Mobile top-up is the facility which enables merchants through their terminals to provide the sale of Mobile top-up (MTU) service to their customers. The actual service of MTU is supplied by our software providers Epay. Epay own the relationship with the networks and split the commission between all the parties involved.

Similar to making a card transaction, the process couldn’t be easier. The terminal provides you and your staff with prompts on how to process mobile top-up transactions. Epay also supplies you with a kit containing full instructions and Point of Sale material to advertise the fact that you are a mobile top-up vendor.

MTU is available for all types of merchant, however the following merchant types are expected to be those with the most propensity to buy: Newsagents, small food shops, petrol stations, holiday parks in the UK and hotels. If a merchant has a heavy footfall then they are more than likely be an ideal MTU merchant.

Is my terminal type able to process MTU?

Currently all terminal types accept MTU.

Which networks can I offer?

The Streamline Mobile top-up Service is available for the following Mobile Network Providers:

O2, Orange, Vodafone, T Mobile, Tesco mobile, 3, Virgin Mobile.

There are two ways in which the network can deliver airtime: 

• E-voucher (PIN on receipt) 
• Electronic top-up (ETU) via a network branded swipe card

Merchant Benefits

• e-Voucher, electronic top-up services are available
• This is free, no additional cost or terminal rental fees
• Commission on all top-ups sold and paid directly to you
• On a £10 to-up sale with a commission of 4.45% you will receive 44.5p.
• No stock control or cash flow requirements
• All available through a single terminal
• Encourages more customers into your shop with the potential for increasing sales and therefore and income
• Free promotional material to help you sell the products
• A dedicated help line open 24 hours a day 7 days a week

How do I sign up?

Merchant should call the Streamline Merchant Helpdesk on 0845 7 61 62 63 who will pass on the lead to Epay, the software provider, who will contact you and forward the application forms for you to complete and return.

On receipt of your completed forms, (which you send back in the pre paid envelope supplied), our team will set up the relevant direct debits required, this takes an average 7 to 10 days.

You will then be sent the marketing material and welcome pack. 

One of Epays team will call you and talk you through the simple process required to activate the terminal (this takes no longer than 15 mins)

To set up MTU for new customers:
Streamline Helpdesk 08457 61 62 63
Existing customers can contact Epay directly on: 0871 4340 112