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Whilst the terminal is in your possession it is your responsibility. In the event of the terminal becoming damaged, lost or stolen a cost would be implemented for replacement/repair. Hence we recommend you insure your rented terminals to cover any costs.
The recommended terminal insurance values are as follows:
Occasionally you may contact us for help with your terminal and may be asked what type of terminal you have. To help you, here are the terminals we have.
If you decide to close an outlet/site or no longer take cards, you must tell us so we can amend your account. Failure to do so may result in you continuing to pay rental for a Service you no longer require.
The terminal you use for processing your transactions is a rented product and remains the Property of WorldPay (UK) Ltd and we must arrange to collect the terminal via a specially arranged courier when you no longer require it.
If you have a terminal that you are not using (and do not intend to use) or may have belonged to a previous owner/tenant, please contact our Helpdesk on 0845 761 6263 and choose option 1, then option 5.
