Customer Service: Changing Details

If you wish to change or add any of the following services to your Streamline merchant account then please call the Helpdesk on 08457 61 62 63 or text phone 0845 300 3889 and we will discuss your needs with you.

• Adding a new outlet.
• Adding Mail/Telephone order to your existing Streamline Account.
• Change of legal entity e.g. from a partnership to limited company.

If you want to add an e-commerce facility to your account, please contact our Central Sales Department on 0800 010166.

Change of address

If your address details have changed please advise us in writing. You can use our Change of address form below
Please complete this form on screen, print and sign and send to us at the following address:

Streamline
Gateshead Card Centre
Amendments
Victory House
5th Avenue
Gateshead. NE11 OEL

Change of bank details

If you have changed or are about to change your bank details then please advise us.

You can use our Change of bank details form / Direct Debit Mandate and Beneficial Owners Form (if requested) below.

Please provide a paying in slip, cancelled cheque or a bank statement with the new details on in order for this instruction to be actioned.

Please do not close any existing bank accounts until you receive confirmation in writing from us that your instructions have been actioned.

Copy invoices

If you need to obtain copies of your past invoices please call Streamline on 0845 7 61 62 63 or text phone 0845 300 3889.

Fee

Please note that there is a £2.50 charge per invoice.

Please note: All our pdf forms have been optimised to allow you to complete online and save using Adobe Reader 9 or above. If you do not have the latest of Adobe Reader, please visit the adobe.com website here.