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Managing your Merchant Account

Operating Instructions
- Welcome
  - MOI Print page
- How to Get in Touch
- Important Information
- Payment and Information Security
- Card Present Transactions
- Authorisation and Referrals
- Refunds
- Purchase with Cashback
- If Your Terminal Fails
- Card not Present Transactions
  - Mail Order and Telephone Order
  - ECommerce Transactions
- Recurring Transactions
- Reconciling your Invoice
  - Reconciliation FAQs
- Reducing Fraud
- Chargebacks
- Our Other Services
- Range of Services
- Card Recognition Guide
- Terminology

Reducing Fraud
- Reducing Fraud – Frequently Asked Questions (FAQs)
- Security Tips

POS Terminal Help

Order Tally Rolls

Logo Download Area

Order Stationery and Accessories
- Stationery Ordering Form

Video Centre
- Terminal Instructions

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Invoice Example.

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Operating Instructions

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Merchant Operating Instructions: Invoice Example

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* By transaction value and volume. Nilson Report 2010.