Unblended Charging - Net settlement

Monday 3rd January 2011

Changes to your management information reporting suite

You would have recently received a letter advising of some important enhancements and changes to the card processing services we provide to you.

These enhancements form part of our commitment to provide you with a greater level of transparency on how we process and report your currency transactions. In addition to our commitment MasterCard and Visa have mandated that this level of granularity is detailed on our customer reporting suite.

Currency reports - EMIS

From the 24th January 2011, Improvements are being made to the Daily Currency Processing Summary (NBT 339) and Daily Currency Settlement Summary (NBT504) reporting formats. The NBT 339 is being enhanced and will now summarise the transactions we have processed for you by card product type. The NBT504 is also being enhanced to provide a breakdown of the fees you are charged, also by card product type.

In order to include this detailed information we have re-written this report so that it now has two main sections. The first section summarises the transactions we have acquired and processed, and any chargebacks or Sundry items being settled. The second section provides more detailed information for each card product type. This revised report will now be called the NBT505.

• EMIS NBT505 fixed example file (CSV) (Updated 28 Jan 2011)
• EMIS NBT505 variable example file (CSV) (Updated 28 Jan 2011)
• EMIS NBT505 file format (PDF) (Updated 28 Jan 2011)
• EMIS NBT339 file format (PDF)
• EMIS User Guide (PDF) (Updated 15th February)

A 6 month window will be opened for you to make the necessary amendments to your system to enable you to accept and use the new NBT505 format. During this period the existing NBT504 report will continue to be made available.

Streamline Online

The enhancements detailed above will also be incorporated into the currency reports module on Streamline Online, along with some additional service improvements. One of these improvements is the ability to search for transactions by processed date.

The new version of the Streamline user guide can be downloaded as a PDF file.

Frequently Asked Questions

1. Where can I find more information on EMIS or Streamline Online?

Both products are available to new customers. Please note EMIS is only suitable for customers with the necessary internal systems to be able to interpret and analyse complex information.

For further product information please see below:
Streamline Online
or
EMIS: Please contact your Account Manager

2. Why are you making these changes?

You may have received a letter advising of changes to the paper invoice making them easier to understand by improving the level of detail shown. The changes described above show we are committed to extending these enhancements to ensure we provide you with a greater level of information.

3. How long will you provide me with the NBT 504 report?

We will continue to provide you with the NBT 504 and the new NBT 505 for at least 6 months from the 24th January 2011.

4. Will I need to make any changes to my internal systems?

This is dependent on how you receive the information and what systems you use. Please ensure that you review the technical specification documents to ascertain if changes to your system are required.

5. I have built reports based on current EMIS format, who will bear the cost of making changes to my reports?

If changes are required to your systems, you will need to cover the cost of this yourself.

6. Will you stop providing me with my existing reports from the 24th January 2011?

No. To ensure the transition is as smooth as possible, we will provide you with both NBT 504 and NBT 505 files for at least 6 months.

7. Can I opt out of these changes?

No. These changes have been mandated by MasterCard and Visa.

8. Will these changes affect my charges for EMIS and Streamline Online?

No.

9. I do not recognise MasterCard World or MasterCard Signia card product types. What card types are these?

MasterCard World and MasterCard Signia are premium consumer credit cards, which provide their cardholders with additional benefits. For further information on these specific card types please refer to the MasterCard Europe web site.

Notes to editors:

About Streamline

Streamline is the UK’s leading card payment acquiring business which allows customers to accept card payments at point of sale, over the phone and the internet. The company offers services across the entire payment value chain, including transaction capturing, merchant acquiring and transaction processing.
Clients vary in size from small family run companies to large multi-national corporations, spanning a broad spectrum of industries and sectors. 

Streamline is part of the WorldPay group of companies; one of the top five global players in card processing.