Switching to Streamline: Why Switch?

If you are thinking about switching then choose Streamline. We’ll provide you with the package that’s right for your business, whether you want to accept payments face to face, over the internet or by mail or telephone order.

Our technology is tried and tested, and our card payment system is one of the most efficient in the world – you’ll typically receive payment within 3-4 working days of the transaction being processed to your nominated business bank account.

Customer feedback is important to us. The issues our customers raise allow us to improve our service. Twice a year we talk to a proportion of our customers, and ask them why they chose Streamline, whether they feel we offer value for money and how likely they are to recommend us. Of this sample, 29% are customers who joined us in the last 12 months. We thought you might like to read what they say about us.

• 41% of our new customers had switched from another provider.
• 61% of new customers moved because we offer better value.
• 86% of new customers are “highly satisfied” with our service. (“Highly satisfied” refers to a score of 8-10 out of 10.)

Our customers recommend three main parts of our service:

• How easy our terminals are to use.
• Our standard of customer service.
• Value for money.

So if you’re thinking about switching to Streamline, please get in touch. We’d love to hear from you.